Exchange and Return Policy
You may return shoes for absolutely any reason within 30 days of receipt for your choice of an exchange for different size or style, store credit or refund. Super Easy No Stress!
Exchanges
- Your footwear may be exchanged within 30 days of the date received.
- Please send the item to me at the address Contact menu or the address on the packing slip.
- Boots by Bohemond
- 8701 Oakcrest Pl. NW
- Albuquerque, NM 87114
- Enclose your packing slip so that I can exchange properly! If I cannot identify your exchange, I hold onto the item until contacted. A note with all your contact information, Name, Address, phone, email, order number.
- Write your instructions on the packing slip or note, for example, “Please exchange for size X”. Also, include any tags that came with your footwear.
- Do not send to me by any method that requires a signature on my end. Do not ship COD, the item will be refused.
- Exchanges will be mailed back out within a week.
- Unless prior arrangements are made with me in advance, I will not refund shipping charges. (There are cases where the need to exchange is due to an error on our part) For exchanges, you pay the postage back to me, and I pay the return postage back to you.
- Failure to follow these instructions will most definitely delay your exchange.
Returns for Refunds
- Your footwear may be Returned for a refund within 30 days of the date received. (Unless arrangements are made)
- Please return the footwear to me at the address Contact Page or on your packing slip.
- Boots by Bohemond
- 8701 Oakcrest Pl. NW
- Albuquerque, NM 87114
- Make sure to enclose your packing slip so that I can credit properly! Or your contact information with your order number. If I cannot identify your return, I cannot issue a refund.
- Write your instructions on the packing slip, for example, “Return”. Also, include any tags that came with your footwear.
- Do not ship by any method that requires a signature. Do not ship COD, the item will be refused.
- Returns will be refunded when they get back to me.
- Failure to follow these instructions will most definitely delay your return and refund.
- The banking system takes about 7 days from the time I issue the refund for the funds to be back in your bank.
Send Exchanges and Returns to:
Boots by Bohemond
8701 Oakcrest Pl. NW
Albuquerque, NM 87114
Once again, thank you for your order!